Update by user Aug 02, 2012
Unfortunately, I can\'t post any additional information about this complaint, because legalities are pending. As soon as everything is resolved I will post again.
I will just say that I have become very educated in contractor/consumer law! In the meantime, anyone thinking of hiring this company....don\'t be a fool!
Original review posted by user May 26, 2012
I have learned a very valuable lesson: Research a company thoroughly before signing a contract.
We hired Hansen Siding and Windows to side our home, and dealt with Trent Doran - the sales person, whom I considered to be honest and forthright. We eventually signed a contract with them, because their estimate was reasonable and Trent Doran seemed to have integrity. Little did I know, the owner of the company - Justin Curtis Hansen, does not!!
We had a major hail storm after signing the contract, but before they started the work. Our insurance company is replacing our roof, and once he found out that we had hired another company to replace our roof, he called me and tried to convince me that the roofers were going to rip me off and that I should cancel the contract and let Hansen do the roof too. When I told him no, he got angry and stopped trying work with us in any way.
Now he is making us pay for items that are being replaced by our insurance, that the roofers are doing. In other words, we have to pay him for work that he will not do, because it is in the contract.
He will not honor any verbal changes now either, because it isn't in the contract. There is a total of $1848.00 worth of work that he will not do, but we have to pay him for.
I did manage to stop payment on a $10,000.00 check that we gave him, but we signed the contract and I am not sure what recourse we have concerning letting him do the work. I am now extremely worried about the quality of the job based on his actions so far plus the background check I have belatedly done. I'll just say that he has many legal and financial problems.
Can anyone help us?
Product or Service Mentioned: Hansen Siding And Windows Estimate.